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PTCL Contact Directory – Headquarter, Regional and Corporate Centers Complete Detail

PTCL Contact Directory

Have Questions?

Call 1218 or email us

Here you can find the contact details to reach ptcl contact directory with their headquarters address or regional office addresses. There are also phone numbers that can be to reach them directly, as well as a directory of other support and helpline departments that you can contact directly.

PTCL Headquarter Registered Office

Corporate Headquarters, Block-E, G-8/4,
Islamabad-44000, Pakistan.

PTCL Official Email address

PTCL Corporate Customer Centers Address

PTCL F-8 Exchange
Nazim-Ud-Din Road
F-8/1, Islamabad
ph:   111 20 20 20
Ground Floor, EVP Office,
Hatim Alvi Road, Clifton, Karachi.
Ph:   111 20 20 20
26A Civic Centre
Barkat Market, Garden Town, Lahore.
Ph:  111 20 20 20

PTCL Assistance is Just A “Call” Away

Here is the ptcl contact directory, phone numbers for different departments to reach them with your query, help, or any assistance you may require.

New services details or purchase assistance helpline1218
To Update Directory Inquiry0800 0 1217
PTCL OSS Helpline111 28 28 28 
PTCL Corporate Helpline1260 & 111 20 20 20
PTCL Billing information1200
PTCL Inquiry or directory services1217
PTCL Complaint registration or help on any fault1218
PTCL Assistance on all services1218

PTCL Corporate Customer Centres (CCC):

These centers are single point contact facility designed to give our valued Corporate Customers convenience with personalized services. These strategically located centers facilitate our valued clients in:

  • New service provisioning
  • Maintenance support
  • End-to-end Connectivity, Digital/ICT and Cloud solutions provisioning

At Corporate Customer Centres, PTCL provides top-of-the-line telecommunication services focusing on better customer care through:

  • One window for all Enterprise services/solutions
  • Swift processing of service requests

For details on PTCL Corporate Customer Centers (CCC), please view the table below:

For corporate products, sales & general inquiries, please call  042 111 20 20 20
For complaints related to PTCL corporate customers, please call    1260
(click on the city for google location)
Corporate Customer Centers
IslamabadPTCL Exchange, Nazim-ud-Din Road, F-8/1, Islamabad.
LahorePTCL Zonal Office Central, 131-A, Tufail Road, Lahore Cantt.
KarachiPTCL Zonal Office, Ground Floor, Hatim Alvi Road, Clifton, Karachi.
Central Telephone Exchange, Chiniot Bazaar, Faisalabad.
MultanPTCL Central Exchange Building, L.M.Q Road, Dera Adda, Multan.
PTCL Site Exchange, Small Industrial Estate, Sialkot.
GujranwalaPTCL Regional Office, Ground Floor, Corporate Services,
opposite BISE office, Lohianwala Bypass, Gujranwala.
PeshawarTelephone House, PTCL Zonal Office, 1st the Mall, Peshawar Cantt.