Table of Contents
Have Questions?
Call 1218 or email us care@ptcl.net.pk
Here you can find the contact details to reach ptcl contact directory with their headquarters address or regional office addresses. There are also phone numbers that can be to reach them directly, as well as a directory of other support and helpline departments that you can contact directly.
PTCL Headquarter Registered Office
Corporate Headquarters, Block-E, G-8/4,
Islamabad-44000, Pakistan.
PTCL Official Email address
care@ptcl.net.pk
PTCL Corporate Customer Centers Address
| Islamabad PTCL F-8 Exchange Nazim-Ud-Din Road F-8/1, Islamabad ph: 111 20 20 20 | Karachi Ground Floor, EVP Office, Hatim Alvi Road, Clifton, Karachi. Ph: 111 20 20 20 | Lahore 26A Civic Centre Barkat Market, Garden Town, Lahore. Ph: 111 20 20 20 |
PTCL Assistance is Just A “Call” Away
Here is the ptcl contact directory, phone numbers for different departments to reach them with your query, help, or any assistance you may require.
| New services details or purchase assistance helpline | 1218 |
| To Update Directory Inquiry | 0800 0 1217 |
| PTCL OSS Helpline | 111 28 28 28 |
| PTCL Corporate Helpline | 1260 & 111 20 20 20 |
| PTCL Billing information | 1200 |
| PTCL Inquiry or directory services | 1217 |
| PTCL Complaint registration or help on any fault | 1218 |
| PTCL Assistance on all services | 1218 |
PTCL Corporate Customer Centres (CCC):
These centers are single point contact facility designed to give our valued Corporate Customers convenience with personalized services. These strategically located centers facilitate our valued clients in:
- New service provisioning
- Maintenance support
- End-to-end Connectivity, Digital/ICT and Cloud solutions provisioning
At Corporate Customer Centres, PTCL provides top-of-the-line telecommunication services focusing on better customer care through:
- One window for all Enterprise services/solutions
- Swift processing of service requests
For details on PTCL Corporate Customer Centers (CCC), please view the table below:
| PLEASE CALL PTCL CORPORATE SERVICES CONTACT CENTERS | |
| For corporate products, sales & general inquiries, please call 042 111 20 20 20 | |
| For complaints related to PTCL corporate customers, please call 1260 | |
| Cities (click on the city for google location) | Corporate Customer Centers Addresses |
| Islamabad | PTCL Exchange, Nazim-ud-Din Road, F-8/1, Islamabad. |
| Lahore | PTCL Zonal Office Central, 131-A, Tufail Road, Lahore Cantt. |
| Karachi | PTCL Zonal Office, Ground Floor, Hatim Alvi Road, Clifton, Karachi. |
| Faisalabad | Central Telephone Exchange, Chiniot Bazaar, Faisalabad. |
| Multan | PTCL Central Exchange Building, L.M.Q Road, Dera Adda, Multan. |
| Sialkot | PTCL Site Exchange, Small Industrial Estate, Sialkot. |
| Gujranwala | PTCL Regional Office, Ground Floor, Corporate Services, opposite BISE office, Lohianwala Bypass, Gujranwala. |
| Peshawar | Telephone House, PTCL Zonal Office, 1st the Mall, Peshawar Cantt. |